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3.x
3.x
  • Welcome
  • Getting Started
    • What is Haas Trade Server?
    • System Requirements
    • Installation
      • Windows
      • Linux
        • Downgrading Mono
      • MacOS
    • Configuration
      • License Key
        • Upgrading Your License
      • Price Drivers & Accounts
      • Exchanges
        • Binance
        • Binance USDT Futures
        • Binance COIN Futures
        • Binance US
        • Bitfinex
        • BitMEX
        • Bitpanda Pro
        • Bitstamp
        • Bittrex
        • Bybit
        • (Unsupported) C-Cex
        • Cex.IO
        • (Unsupported) CobinHood
        • Coinbase PRO
        • Deribit
        • (Unsupported) FTX
        • Gemini
        • HitBTC
        • Huobi
        • Ionomy
        • Kraken
        • Kraken Futures
        • KuCoin
        • (Unsupported) NovaExchange
        • OKCoin
        • OKEX
        • OKEX-Futures
        • OKEX-Swap
        • Poloniex
        • Scripted Driver
    • Updating HTS
      • Stable Update
      • Beta Update
    • Apps
      • Discord
      • Telegram
    • Security
      • Two-factor Authentication (2FA)
    • Troubleshooting
      • Frequently Asked Questions
      • Two-factor Authentication (2FA)
      • Debugging & Logs
      • Exchange API
      • Invalid License
      • Lost Login Credentials
      • Orders Being Rejected
      • Unresponsive HTS UI
      • Using Safe Mode
    • Tips & Tricks
      • Keyboard Shortcuts
      • Migrating Your HTS
      • Never Logout
      • Reactivate Bots on Startup
      • Used Symbols
  • Trade Bots
    • Getting Started
    • General Settings
    • Trade Settings
    • Bot Charts
    • Indicators
      • Candlestick Patterns
        • Advance Block
        • Belt Hold
          • Belt Hold Bearish
          • Belt Hold Bullish
        • Break Away
          • Breakaway Bearish
          • Breakaway Bullish
        • Closing Marubozu
        • Concealing Baby Swallow
        • Counter Attack
          • Counter Attack Bullish
          • Counter Attack Bearish
        • Doji
        • Doji Star
        • Dragon Fly Doji
        • Engulfing Bearish
        • Engulfing Bullish
        • Gap Side-by-Side White Lines
        • Gravestone Doji
        • Hammer
        • Hanging Man
        • Harami
          • Harami Bearish
          • Harami Bullish
        • Harami Cross
          • Harami Cross Bearish
          • Harami Cross Bullish
        • High Wave
        • Hikkake
          • Hikkake Bearish
          • Hikkake Bullish
        • Homing Pigeon
        • Identical Three Crows
        • In Neck
        • Inverted Hammer
        • Kicking Bearish
        • Kicking Bullish
        • Ladder Bottom
        • Long Legged Doji
        • Long Line
        • Matching Low
        • Marubozu
          • Marubozu Bearish
          • Marubozu Bullish
        • On Neck
        • Rickshaw Man
        • Rise Fall Three Methods
        • Separating Lines
        • Shooting Star
        • Short Line
        • Simple Double Down Candle
        • Simple Double Up Candle
        • Simple Down Candle
        • Simple Up Candle
        • Spinning Top
        • Stalled Pattern
        • Stick Sandwich Down
        • Stick Sandwich Up
        • Tasuki Gap
        • Three Black Crows
        • Three Inside Down
        • Three Inside Up
        • Three Line Strike
          • Three Line Strike Bearish
          • Three Line Strike Bullish
        • Three Outside Down
        • Three Outside Up
        • Three Stars in North
        • Three Stars in South
        • Three White Soldiers
        • Tristar
        • Thrusting
        • Two Crows
      • Aroon
      • Aroon Oscillator
      • Awesome Oscillator
      • Balance of Power (BOP)
      • Blind Indicator
      • Bollinger Bands
      • Bollinger Bands %B
      • Bollinger Bands %W
      • Commodity Channel Index (CCI)
      • Chande Momentum Oscillator (CMO)
      • Connors RSI (CRSI)
      • Coppock Curve
      • Detrended Price Oscillator (DPO)
      • Donchian Channels
      • Double Exponential Moving Average (DEMA)
      • Dynamic Buy/Sell
      • Elliot Wave Prediction
      • Exponential Moving Average (EMA)
      • Fast RSI
      • Fibonacci Retracements
      • Fixed Buy/Sell
      • Fractals
      • Ichi Clouds
      • Kaufmans Adaptive Moving Average (KAMA)
      • Keltner Channels
      • Momentum
      • Money Flow Index
      • Moving Average Convergence Divergence (MACD)
      • Parabolic SAR
      • Percentage Price Oscillator
      • Rate Of Change (ROC)
      • Rate Of Change Percent (Alternative) (ROC)
      • Regression Slope Cross
      • Relative Strength Index (RSI)
      • Script Indicator (C#)
      • Simple Moving Average (SMA)
      • Slow RSI
      • Small Fractals
      • Stochastic Oscillator
      • StochRSI
      • Stochastic^2
      • Timed Blind Indicator
      • Tom Demark Sequential (TD)
      • Triangular Moving Average (TRIMA)
      • Triple Exponential Average (TRIX)
      • Triple Exponential Moving Average (TEMA)
      • Ultimate Oscillator
      • Weighted Moving Average (WMA)
      • Williams %R
    • Safeties
      • Stop Loss
        • Stop Loss
        • Stop Loss (Fixed)
        • Stop Loss (Dynamic)
        • Stop Loss (Trailing)
        • Close position below % loss
      • Take Profit
        • Take Profit
        • Take Profit (Fixed)
        • Take Profit (Dynamic)
        • Close position above x% profit
      • Roof-In
        • Roof-In
        • Roof-In (Fixed)
        • Roof-In (Dynamic)
        • Roof-In (Trailing)
      • Disable Bot
        • Deactivate bot after buy
        • Deactivate bot after sell
        • Deactivate after X Minutes
        • Deactivate after X Idle Trades
        • Deactivate After X Trades
      • Others
        • Close Before Settlement
        • Force Bot to stay Bought/Long
        • Force Bot to Stay Sold/Short
        • Price Dump
        • Price Pump
        • Reset last buy price
        • Reset last sell price
        • Trade On Trend Lines
      • Script
        • Script Safety (C#)
    • Insurances
      • Fee
        • Overcome Double The Fee Costs
        • Overcome Fee Costs
      • Script
        • Script Insurance (C#)
      • Others
        • Wait after order
      • Price
        • Never Buy Higher
        • Never Sell Lower
        • Absolute Price Change
        • Percentage Price Change
      • Profit/Loss
        • Be Profitable In X Trades
        • Disable on Losses
        • Stay Profitable
      • Trend
        • Trade Only Sideways
        • Trade Only Trending
  • Custom Bots
    • Accumulation Bot
    • Advanced Index Bot
    • C# Script Bot
    • Crypto Index Bot
    • Email Bot
      • Email provider guide
      • Tradingview alert guide
      • Troubleshooting
    • Flash Crash Bot
      • Setup guide
      • Profit calculation
      • Price spread examples
      • Full screen mode
      • Follow the trend
      • Deactivation safety
      • Order management
      • Amount calculator
    • Intelli Alice Bot
    • Inter-Exchange Arbitrage Bot
    • MadHatter Bot
      • Setup Guide
      • Full screen mode
    • Market Making Bot
    • Order Bot
      • Full screen mode
      • Template Manager
    • Ping Pong Bot
    • Scalper Bot
      • Replicating the Scalper Bot in a Trade Bot
    • Trend Lines Bot
    • Zone Recovery Bot
  • Bot Tools
    • Backtesting & Paper Trading
    • Bot Dashboard
    • Bot List
    • Bot Performance Analyzer
    • Haas Labs
  • Bot Extensions
    • Deactivate After Order
    • Deactivate On Safety
    • Flash Crash Bot Manager
    • Manage Bots On Email Alarm
    • Manage Bots On Price Alarm
    • Manage Bots On Indicator
    • Order Persistence
    • Panic Move
    • Trailing Stop
  • Asset Management
    • Portfolio
      • Settings
      • History Synchronisation
      • Dashboard
      • Asset Information
      • Asset Location
      • Asset Trends
      • Trade Profit
      • Trade Volume
      • Trade Frequency
      • Balance Per Day
      • Trade History
      • Deposit & Withdrawal History
      • Position History
    • External Wallet
  • Other Features
    • Advanced Orders
      • Stop Loss
      • Take Profit
      • Trailing Stop
    • Dashboard
      • Alarms
      • Bots Related
      • Bulk Widgets
      • Account Related
      • Calculators
      • Charts
      • Clocks
      • News & Media
      • Order book & Trades
      • Portfolio
      • Tickers
    • Indicator Scanner
    • Manual Trading
    • Marketview
    • Market Compare
    • Order Templates
    • Technical Analysis
  • Changelog
    • Stable Release
    • Beta Release
  • Other Resources
    • YouTube
    • Guides & Tutorials
    • Questions & Answers
    • Community Projects
  • Need Help?
    • Ask on Discord
    • Submit support ticket
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  • Method A
  • Method B
  • Method C

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  1. Getting Started
  2. Troubleshooting

Lost Login Credentials

Sometimes you get locked out, it happens... we know. We have created several methods to reset your credentials. If the first method does not work, try the second method. All three methods require access to the machine running HTS.

First start with shutting down your HTS.exe (console), not just the webinterface.

Method A and B will reset the hosting ports back to 8090 and 8092. If this is a problem, please proceed to method C.

Method A

During the installation process, a shortcut was added called "Reset mode". On Windows, this item can be found inside the start menu. On MacOS and Linux it is simply a shortcut. If you start HaasOnline Trade Server in reset mode then the 2FA login will be removed and the the username and password are now admin.

For the power users, the shortcut is just starting the application with the reset flag.

hts.exe -reset

For macOS or Linux:

hts.sh -reset

Method B

This method forces a reset manually. Before you start, you will have to shutdown your HTS platform. Your login credentials are stored in a file called MainSettings.XML.

  • Windows

    C:\Users\<YourUserID>\My Documents\HTS\Settings or C:\Users\<YourUserID>\Documents\HTS\Settings

  • MacOS

    ~/Library/Application Support/HTS/Settings

  • Linux

    /root/HTS/Settings

Simply delete this file. This will force the initial HTS setup wizard to recreate the file. Once the setup wizard starts, you may enter new login credentials.

Method C

With this method we will edit the file MainSettings.XML.

  • Windows

    C:\Users\<YourUserID>\My Documents\HTS\Settings or C:\Users\<YourUserID>\Documents\HTS\Settings

  • MacOS

    ~/Library/Application Support/HTS/Settings

  • Linux

    /root/HTS/Settings

Open MainSettings.XML with a text editor like Notepad. Inside the file you will find 2 fields named Username and Password. Copy and paste the two lines below into the file and replace the fields accordingly.

<Username>21232f297a57a5a743894a0e4a801fc3</Username>
<Password>21232f297a57a5a743894a0e4a801fc3</Password>

To disable two-factor authentication (2FA), set the "TFAEnabled" field value to "false".

Save the file and restart HTS. The username and password are now admin. Be sure to change the username and password immediately in settings when you have logged in.

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Last updated 5 years ago

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